Privacy Policy

Who We Are

Our website address is: https://maineheatpumpcleaning.com. Maine Heat Pump Cleaning is committed to protecting your privacy and ensuring the security of your personal information.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or consultation
• Schedule a service appointment
• Contact us via phone, email, or contact form
• Sign up for our newsletter or promotional emails

This information may include your name, email address, phone number, physical address, and details about your heat pump system.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete service appointments
• Send you service confirmations, updates, and technical notices
• Respond to your comments, questions, and customer service requests
• Send you marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Embedded Content from Other Websites

Articles and pages on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., payment processors, email services)
• Professional advisors such as lawyers, accountants, and insurers
• Law enforcement or regulatory bodies when required by law

How Long We Retain Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Service records are typically maintained for 7 years for business and tax purposes.

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time

To exercise any of these rights, please contact us at Maineheatpumpcleaning@gmail.com or call (207) 405-4491.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.